WELCOME TO MAKING SHIFT HAPPEN

A people development company focused on improving performance by making work more human.

At MAKING SHIFT HAPPEN, we help organisations strengthen trust, inclusion, and belonging – the real drivers of performance. Performance is not accidental – it is designed.

Our Performance Equation shows the way:
Performance = Belonging = Diversity + Inclusion + Trust Actions

Performance – the outcomes: collaboration, innovation, wellbeing, delivery, safety etc
Belonging – the felt experience of being respected and valued
Diversity – the mix of people, perspectives, and experiences
Inclusion – systems and structures that open the door
Trust Actions – the everyday behaviours that show people they matter

We partner with leaders and teams to turn culture into competitive advantage – tackling complex challenges, unlocking innovation, and building the human capabilities that sustain high performance.

For more than a decade, we’ve supported clients across pharma, higher education, engineering, food, and tech to design cultures where people and performance thrive. Our work is evidence-based, experiential, and always customised to your organisation’s context. We co-create with you.

As AI reshapes the workplace, we focus on the human side of transformation – helping leaders and teams use technology wisely while protecting trust, belonging, and culture.

Our expertise spans: